SHIPPING & PAYMENT
SHIPMENT
Our goods are shipped via DHL/Hermes.
IMPORTANT NOTE ABOUT OUR ARTICLES
The items offered in our online shop are not mass-produced, but rather unique, one-of-a-kind pieces that we design and manufacture in collaboration with our artisans in Africa. Therefore, slight deviations from the respective product photos shown may occur, for example, due to the natural grain and/or color of the material used. These natural deviations do not constitute grounds for complaint and simply lovingly emphasize the uniqueness of each of these artisanal pieces.
SHIPPING TIME
*We ship free of charge within Germany.
| Delivery time | Goods in stock | Goods on backorder |
| Germany | 3 – 5 working days | 1 – 4 weeks |
| Netherlands, Belgium, Luxembourg Austria, France, Italy | 4 – 7 working days | 1 – 4 weeks |
| Switzerland | 4 – 10 working days | 1 – 4 weeks |
*Deliveries to other countries may take longer. Please contact us for details.
SHIPPING ABROAD
For deliveries of parcels and packages to countries outside the EU, customs duties, taxes, and fees may apply, which are not included in the total price displayed. Please be sure to observe the individual shipping costs as well as the import and customs regulations of the destination country.
PAYMENT OPTIONS
We accept the following payment methods:
- Paypal
- Visa
- American Express
- Mastercard
- Transfer
- Direct debit
- Instant bank transfer
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